To start a return, you can contact us at shomaliinc@bellnet.ca. In the case of a defect, order mistake or shipping damage, please attach an image or any other supporting information to the email and we’ll happily assist you as soon as possible.
Depending on the situation, we can credit, ship or replace the items in question.
You can always contact us for any return question at shomaliinc@bellnet.ca.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
If more than 15 business days have passed since we’ve approved your return, please contact us at shomaliinc@bellnet.ca.
Shipping
We work with UPS and Canada Post to ship your orders effectively. If you have any questions regarding our shipping methods, please contact us at shomaliinc@bellnet.ca
